Saddlemans Brazilian Cowhides are a durable, high-end natural product that will last for many years to come when properly cared for. Cowhide rugs, like all natural products, will wear over time. Taking proper care of your cowhide is necessary to prolong its beauty, luster, and life!

Overall Maintenance

• Lay cowhide on a flat surface when received to release any creases it has sustained during shipping.
• Always keep cowhide rug in a dry environment.
• Place cowhide in a low-traffic area when possible and away from direct sunlight.
• Rotate cowhide as needed so the rug wears evenly.

Removing Dust & Debris

• Use a vacuum on the lowest setting without the beater bar touching the rug. If possible, turn off the beater bar.
• Or simply give it a good shake outside.

Cleaning up Spots or Spills

• Soak up any liquid from spills as quickly as possible to prevent it from soaking into the hide with paper towel, soft cloth or sponge.
• Clean area using fresh water and a mild soap such as Dawn dish soap or similar product using a soft cloth or sponge brushing lightly in the direction of the hair. Once the area is cleaned, remove any remaining soap or debris with a clean cloth or sponge.
• If the hide becomes wet on the underside, it is necessary for the hide to dry on both sides first. We suggest leaving the hide in a shaded area away from direct sunlight to allow for drying before using again.

Creases & Folds

If a fold or crease remains after several days of laying flat, it can easily be removed by lightly moistening the hide on both sides with water, then using an Iron, with a piece of cloth in-between (to not burn the hair) until folds are gone. In general, ironing on one side does the trick, but if the fold is a bit deep, ironing both sides will take care of it.

Warnings

• Do not place cowhide in a washing machine, immerse it in water, tumble dry, or have it dry cleaned.
• Avoid steam cleaners or professional cleaning companies.
• Never use bleach, any strong solvents, or harsh soaps on your cowhide rug.

What is the Return Policy for Cowhides?

The beauty and allure of buying Cowhides is that they are exquisitely unique products of nature and no two are exactly alike. As a result of the inherent qualities of a natural product, there may be variations in color, size, texture, pattern, brands and patches that can differ from samples or stock images shown. Its important to understand and appreciate these features of cowhides that make each one uniquely yours.

If you want to see an image of the exact hide you will get, please be sure to contact us so we can share images of the available products and help y find the perfect one for you.

Saddlemans places great value on your business and we want you to be pleased with your purchase. If something went really wrong and you wish to exchange or return an item (excluding custom rug orders and any items marked final sale at time of purchase) the general returns and exchanges policy will apply, please start the return process acoording to the policiy.